Virtual - GM Canada Cadillac Training

FOCUSED ON YOUR ENVIRONMENT, MARKET AND CUSTOMERS

In the current environment, the way we sell vehicles has changed. Your customers are relying more and more on virtual means to communicate, explore and shop. Cadillac Virtual Training will help you transform your current processes into ones that meet the needs of your virtual customers. Facilitated by expert Cadillac Product and Experience Leaders, Virtual Training is the live training you love, now on the screen.

CADILLAC LUXURY EXPERIENCE

CADILLAC CAR VCT

CADILLAC SUV VCT

PROVEN TO DRIVE SALES
CONSULTANT PERFORMANCE

According to GM research*, training drives performance, and performance drives retention, leading to increased sales and customer satisfaction. These Virtual Training sessions will be tailored to your current environment, with modified content and a shorter runtime than traditional live training.

*2018 In-Dealership Training Analysis, GM Center of Learning (US)

BENEFITS

45-minute Virtual Training sessions are convenient and easy to digest.
Flexible scheduling of two 45-minute training sessions allows dealers to provide sales consultants with valuable training without diminishing the customer service quality in the showroom.
Learn information appropriate for the current virtual environment, market and customers.
Gain confidence in your ability to communicate with customers and demonstrate vehicle technology over video.
Learn word tracks you can use when presenting products virtually to customers.

WHAT DEALERS ARE SAYING

Sales Consultants remark on previous Virtual Training sessions:

“More virtual training. Enjoyable, and convenient. In these unprecedented times, we salesmen need all the virtual training we can get!”

“It’s informative and time saving, in this brave new world we are living in(!). The ability to ask lots of questions to a product expert is extremely helpful.”

“I would enjoy it more because it was quick and easy as well as the fact that you can do it just about anywhere!”

“Worth their weight in gold.”

“Always nice to get personal questions and answer interaction.”

SALES CONSULTANTS ALSO GIVE HIGH MARKS TO THE TRAINING THEY RECEIVE FROM CADILLAC PRODUCT AND EXPERIENCE LEADERS.